Refund policy
Return & Refund Policy
At Clear Space, we want you to love your purchase. If you're not completely satisfied, we're here to help.
30-Day Return Policy
We accept returns within 30 days of the date your order is delivered.
To be eligible for a return, items must:
- Be unused and in their original condition.
- Be returned in their original packaging.
- Include all original accessories and components.
Return Shipping
Customers are responsible for all return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Restocking Fee
All approved returns are subject to a 25% restocking fee, which will be deducted from your refund.
Refunds
Once your return is received and inspected, we will notify you of the status of your refund.
If approved, your refund will be processed to your original payment method, minus:
- Any applicable return shipping costs.
- The 25% restocking fee.
Please allow 10-14 business days for your financial institution to process the refund after it has been issued.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with photos of the issue. We will work with you to resolve the problem as quickly as possible.
Non-Returnable Items
The following items are not eligible for return:
- Gift cards
- Final sale or clearance items
- Products that have been used, damaged after delivery, or returned without original packaging
Contact Us
If you have any questions about your return, please contact us at:
Email: support@shop-clear-space.com